“Connecting a Board’s vision to your Customer’s experience”
Social Sector Consulting specialises in connecting a Board's vision to your Customer's experience and we are dedicated to working with and supporting organisations that make the world a better place.
Our approach is holistic, evidence based and tested in the real world, with each pillar building on the one before to ensure that the strategic vision for an organisation makes the impact intended. Because we understand that every organisation and business is unique, we have designed the pillars to be used separately to address areas of need you identify.
At each point in the journey from vision to experience, our proven strategies will link your work and ensure that you design and deliver the outcomes you want to see. As experienced executives from the not for profit, social and government sector, we offer a wealth of experience, real world knowledge and a history of tangible success. We are outcome focused and recognised for our ability to achieve high quality results across a variety of industries.
Social Sector Consulting has been appointed to the Australian Government Department of Health and Aged Care's Service Development Assistance Panel (SDAP) 2024 - 2027.
Using our Aged Care knowledge and expertise, combined with our focus on connecting a Board's vision to the customer experience, we are now an approved provider to deliver capacity building and support programs for Aged Care programs in rural and remote Queensland, New South Wales and the ACT, as well as Aged Care programs that provide services to First Nations peoples.
We’re better together
Experience quality service delivered by people you can trust, who understand the importance of the work you deliver every day.
We partner with you to bring your experience and our expertise together, to build something new or enhance what currently is. We deliver on time and draw on our decades of real-world experience.
We support you to take a lead role in any work we do together and recognise there are times when you just don’t have enough time to accomplish everything there is to do.
Why? Because it matters!
Let’s work together!
Book your free 30-minute consultation and find out how we can help.
We’re experienced in all aspects of people and program leadership, design and implementation, team dynamics and change management. We can help you with the things you are not able to get to.
Our Story
At Social Sector Consulting, we are proud to be an industry-leading partner and collaborator, working alongside you to deliver high-quality outcomes in the areas that matter most to your organisation. Recognised for achieving exceptional results, we bring real-world expertise that makes a tangible difference. We're better together.
We are Jocelyn Wills and Natalie Polkinghorne, co-founders of a consultancy dedicated to bridging the gap between a Board’s vision and the customer experience. With extensive experience, deep knowledge, and a passion for capacity building, we partner with diverse sectors, industries, and government agencies to maximise impact and outcomes.
Let us help you turn your vision into meaningful results.
Why choose us?
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We have 36 years combined experience leading and developing people and programs
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We are NDIS experts, with a combined 13 years experience leading one of the nation's largest LAC Partners
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We understand the sector. This means we get started and achieve results faster.
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We know change, and people. We ensure that you're prepared for what lies ahead.
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We’re fun! We believe hard work doesn't always need to feel hard.
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We're better together. We use your experience and ours, to co-design business solutions that fit.